Your relationship with Cornerstone is based on trust and confidence. To fulfill its responsibilities to you, Cornerstone requires that you provide current and accurate financial and personal information. You deserve to expect that Cornerstone will protect the information you have provided in a manner that is safe, secure and professional. Cornerstone and its employees are committed to protecting your privacy and to safeguarding that information.
Safeguarding Customer Documents
Most of our customer records are kept electronically in password protected files. Access to those files is limited to authorized personnel. During regular business hours, access to customer records in non-electronic format is monitored so that only those with approval may access the files. During hours in which the company is not in operation, the customer records are locked up.
No individual who is not so authorized shall obtain or seek to obtain personal and financial customer information. No individual with authorization to access personal and financial customer information shall share that information in any manner without the specific consent of a firm principal. Failure to observe Cornerstone’s procedures regarding customer and consumer privacy will result in discipline and may lead to termination.
Sharing Nonpublic Personal and Financial Information
Cornerstone is committed to the protection and privacy of its customers’ and consumers' personal and financial information. Cornerstone will not share such information with any affiliated or nonaffiliated third party except:
- When necessary to complete a transaction in a customer account, such as with the clearing firm or account custodians;
- When required to maintain or service a customer account;
- To resolve customer disputes or inquiries;
- With persons acting in a fiduciary or representative capacity on behalf of the customer;
- With rating agencies, persons assessing compliance with industry standards, or to the attorneys, accountants and auditors of the firm;
- In connection with a business sale or merger;
- To protect against or prevent actual or potential fraud, identity theft, unauthorized transactions, claims or other liability;
- To comply with federal, state or local laws, rules and other applicable legal requirements;
- In connection with a written agreement to provide investment management or advisory services when the information is released for the sole purpose of providing the products or services covered by the agreement;
- In any circumstances with the customer's instruction or consent; or, pursuant to any other exceptions enumerated in the California Information Privacy Act.
Opt-Out Provisions
It is not a policy of Cornerstone to share nonpublic personal and financial information with affiliated or unaffiliated third parties except under the circumstances noted above. Since sharing under the circumstances noted above is necessary to service customer accounts or is mandated by law, there are no allowances made for clients to opt out.